excel crashes when copy past Unfortunately my Excel or Word application is crash
ID: 3562226 • Letter: E
Question
excel crashes when copy past
Unfortunately my Excel or Word application is crashing since I did the Mavericks update. It happens all the time when you try to us copy and past command with right mouse click. Any help or support is very much appreciated.
Attached is the crash Log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-12-20 07:38:33 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: merp
Crashed Module Version: 2.2.4.131030
Crashed Module Offset: 0x00004422
Blame Module Name: libsystem_pthread.dylib
Blame Module Version: unknown
Blame Module Offset: 0x00006cce
Application LCID: 1031
Extra app info: Reg=en Loc=0x0407
Crashed thread: 3
Explanation / Answer
Have you got the Utility called Copy/paste installed if so disable or remove it will cause this issue with Word and Excel.
Also With Word, Excel quit, Repair Permissions.
Then locate the Excel and word Preference files called plist files
To get to Preferences settings (Lion - OSX.7.x & Mountain Lion - OSX.8.x ):
1. Go to Finder
2. Hold down Option Key
3. Click on Go menu
4. Choose Library
5. From there with Word Closed, go to Preferences
6. Locate com.microsoft.word.plist and com.microsoft.office.plist
7. Move them to Trash.
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