A healthcare organization wants to change and restructure things to figure out t

Question

A healthcare organization wants to change and restructure things to figure out their financial issues.

1.What measures can they use along the way to determine the success of the change?

2.What are the benchmarks in the change process that you would want to meet along the way?

3. What are the current Strengths, Weaknesses, Opportunities, and Threats in regard to the change?

4. What is the information you would need to collect and analyze to make the appropriate changes?

5. How could you collect and analyze that information?

Explanation / Answer

Part-1

Success of changes in any Healthcare organization is measured in terms of outputs (how they changed in terms of quality, speed, etc) and outcome (what is gained, revenue growth, attrition levels, talent retention, etc) and their impact on the organization. To measure the actual effectiveness and bottom line result of the any change. Whatever changes we implement, we should always have an objective - why do we did it, and what outcome do we expect?

Part-2

There are certain specific Benchmarks which any healthcare organization can use to determine the success of the change such as-

-Patient experience

-Staff engagement

-Commitment

-Training effectiveness

-Performance today and overtime

-Capiblity for change or capablity to adapt any change during a given period of time

Part-4

Information that you would need to collect and analyze to make the appropriate changes are-

Part-5

We can collect and analyze that information by conducting-

-Surveys

-Taking feedback from

-Employee

-Patients

-Last year Balance sheet and profit and loss statements of the organization

-Gathering the information about the the different equipments used

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