iting Routine and Sensitive Messages sales letter, addressed to former customers

Question

iting Routine and Sensitive Messages sales letter, addressed to former customers Eight years ago, you opened Tiny Tots Day Care with six children, and it has gro As the director and owner of the centet, you now face a problem that you have services. Plan to use this letter as the basis for other promotional materials workshop d. capacity of 65 children. Its reputation is so high that there is a waiting list of 78 to Mir and Mrs. Brady, telling them that their four-year-old son, Brett, is being expe from Tiny Tots. Since Brett entered your center, things haven't been the same. Th is not able to get along with other children. In his two months at Tiny Tots, he ha ten six children (causing one child to require stitches); kicked a teacher; and scratched, hit, and pulled hair. Several parents have threatened to pull their child your center if Brett does not leave. Despite several conferences with Brett's bef ore encountered. You must expel a child from the center. You need to write a Open the lishing the class's ref with the your inst who seem reasonable and concerned about their son, you have observedn in his behavior. Write the letter to the Bradys, following the pointers for a Remember that this is the Brady's only child, so choose your words carefully Resea 9. Prepare an e-mail to inform a group of international customers of the following company's newsletter will now be delivered electronically, by e-mail, and will be dated monthly instead of bimonthly. Customers who wish to receive the print vers of the newsletter will be charged an annual handling fee of $30. New items listed 1. Choose How . How How newsletter can be ordered at your company's website at a 10 percent discount. Custm ers need to inform the company if they wish to cancel their subscriptions to the ne Ov letter. Be sure to present these changes positively-with your customers' point of in mind. Refer to page 277, Managing Your E-mail and Protocol, in Chapter 8, W Find at l as the J referen articles. and, in your an E-mails Memos, and Letters, and page 320, Writing International Correspondencel this chapter 10. Draft an inquiry letter to Mt. José Espinosa of the Spanish Tourist Bureau in Madi Spain, asking for information about work opportunities in Spain. Explain that you interested in relocating to Spain after you graduate. To draft the letter, first gather in mation about both the proper protocol and the format of the letter. With the appro of your instructor, ask an instructor at your college who teaches Spanish (and understand the form and protocol of such a letter) to comment on the appro branch in of the letter you have drafted. Collaborative Classroom Projects Form groups of five or fewer members. Your company, an office-supply priaten gesture more t and w just mistakenly sent a promotion to all your customers offering a 20 percen off the total of their next order. The nrom percent dicou intern

Explanation / Answer

19-Mar-18

Name of the Parents

Proper Address

Dear Mr. and Mrs. Brady,

I am writing you to inform that your son Brett has to be expelled from Tiny Tots and we are sorry to let him go but actually we are left wish no options. As we have already had quite a few discussions regarding Brett but there is no change from his side and we know that you try a lo, actually we need to think of the other children too an give importance to their needs as well.

Brett has been a nice child but he has injured children by biting them, scratching them, pulling them and he has even kicked a teacher. We understand that you are concerned about Brett which is very much fair but even the parents of the other children are concerned about their kids and they even have expressed to pull their children out of Tiny Tots and we are left with no other option. I hope you will understand the situation and take this positively. We understand that there is nothing you can do from your side and the same is applicable for us.

I hope Brett will be a very good child in the future and will emerge as a star. A kind reply from your side will be highly obliged.

Thanking You

Name

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