Critical Incident 3-5 The Contingent Worker Spud Jones has worked steadily at Mo

Question

Critical Incident 3-5

The Contingent Worker

Spud Jones has worked steadily at Morrell Industries during the past four weeks. He works 4 to 10 hour days at a variety of tasks. Sometimes he inspects and cleans parts, and other times he may sweep the floor. Spud receives a regular paycheck but is not eligible for vacation days, holidays, or medical insurance.  

Sput is not, however, a permanent employee of Morrell. He is a member of the contingent workforce-people hired by firms to cope with unexpected or temporary needs. He received his paycheck not from Morrell, but from the temporary services agency. If Spud's job at Morrell ends, he might find work at one of the agency's other clients.

Morrell Industries supplements it's forty permanent core employees with temporaries during peak periods. When an opening occurs, it is filled by an employee selected from the pool of temps. Morrell has also used temps to fill in for employees on sick leave or vacations. This practice allows them to smooth out the peaks and valleys in demand for their products. By doing this, they avoid having to hire permanent workers to meet peak demands only to lay them off when demand drops. By having a contingent pool of workers, Morrell can quickly adjust to payroll cost during economic downturns

The economy has not recovered the way that some expected, and so all temps received notices that Friday would be their last day at Morrell.

A. Based on your first impressions, what do you think of Morrells' practice of using contingent workers?

B. When considering hiring a full-time employee, which is most important; (a) the way the individual will fit in with the other employees in the department. or (b) the work performance of the potential full-time employee?

C. If Morrell has an opening for a full-time position, what criterion would you use to make the decision?

D. If you were Spud Jones, what would you do to improve your odds of being hired by Morrell when a job opening occurred?

Explanation / Answer

A. I like the idea which Morrells' use in case of using contingent workers as they hire based on their requirement and they even offer them full time employment in case of an opening in their organization. This is a very fair and effective pracvtice because such contingent workers are already aware of the organizations and its processes, so it will be better for them to adjust because that will take less time and will be easy and convenient.

B. When considering hiringa full time employee the most imporstant aspect is (a) the way the individual will fit in with the other employees in the department

C. If Morrell has an opening the criterion that will be used to meke the decision are:

D. I would have changed my mentality of working part time to full time. I would have understand the process of the organization in a better manner and also interacted with other employees belonging to my level so that I get used to the process and the people involved in the process which would increase my chance of being hired.

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