Please create a structured interview grading rubric for the sales associate posi

Question

Please create a structured interview grading rubric for the sales associate position in retail. Grading rubric needs to be created for each of the job characteristics. Rubrics should include six job characteristics and each characteristic should be assessed by a three point rubric and it should describe behaviors st the three levels. Please create a structured interview grading rubric for the sales associate position in retail. Grading rubric needs to be created for each of the job characteristics. Rubrics should include six job characteristics and each characteristic should be assessed by a three point rubric and it should describe behaviors st the three levels.

Explanation / Answer

Position: Sales Associates

Competency Needs Work Better Best First Impressions Shows up late for the interview, does not shake hands, and/or chews gum; does not bring a copy of the resume or references Shows up on time for the interview with a copy of the resume in hand Shows up early for the interview with a copy of the resume in hand Preparation Knows nothing about the company or seems to make up information as he/she goes along Knows some general information about the company and/or its purpose Has researched the company and the position thoroughly and is apparent by answers given in response to questions Personal Attributes Overbearing, overaggressive, egotistical; or shy, reserved, and overly nervous Somewhat nervous, some lapses in eye contact; speaks too loudly or softly Good eye contact and poise during interview; confident General Attitude Lack of interest and enthusiasm about the position; passive and indifferent; or overly enthusiastic Seems interested in the position but could be better prepared or informed on certain topics Interested in the position and enthusiastic about the interview Personal Appearance Dressed way below what is expected of someone in that position or "overdoes it" (too much makeup, jewellery, cologne, etc.) Dressed similarly to what employees in that position would wear or in business casual clothes. Dressed in appropriate business attire; no sandals, tennis shoes, t-shirts, shorts, short skirts, etc. Responses Answers with "yes" or "no" and fails to elaborate or explain; talks negatively about past employers Gives well-constructed responses, but sounds rehearsed or unsure Gives well-constructed, confident responses that are genuine OVERALL

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