1) True or False : If a CQI team has a big job to do, how safe they feel in taki
ID: 348524 • Letter: 1
Question
1) True or False: If a CQI team has a big job to do, how safe they feel in taking interpersonal risks in the team process will not affect their success.
2) True or False:
Attempting improvement efforts without an understanding of variation can put a manager at risk for:
*Blaming or giving credit to others for things they can't control;
*Seeing trends that are not there;
*Removing barriers, increasing morale and creating a safe atmosphere; and
*Never being able to understand the past performance of the process or make significant improvements.
Explanation / Answer
If a CQI team has a big job to do, how safe they feel in taking interpersonal risks in the team process will not affect their success.
False
Attempting improvement efforts without an understanding of variation can put a manager at risk for:
*Never being able to understand the past performance of the process or make significant improvements.
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