1. Describe how organizations create value and outline the role of entrepreneurs
ID: 348060 • Letter: 1
Question
1. Describe how organizations create value and outline the role of entrepreneurship in this process.
2. Draw up a list of effectiveness goals you would use to measure the performance of each of the following; give at least five goals for each company structure:
a. A fast-food doughnut shop
b. A pediatric hospital
c. A software development company
3. Write an 250 word essay that outlines and defines the following relationships among:
a. Organizational theory
b. Organizational design
c. Organizational change
d. Organizational structure and culture
Explanation / Answer
1. Describe how organizations create value and outline the role of entrepreneurship in this process.
Organizations create value by combining resources in a different way to provide varied products and services which can not be provided by an individual acting alone.
Entrepreneurship is the fundamental requirement in this process as entrepreneur sources finances , creates an organization and takes risks without which an organization cannot sustain.
2. Draw up a list of effectiveness goals you would use to measure the performance of each of the following; give at least five goals for each company structure:
a. A fast-food doughnut shop- goals focussed on customer , revenue and wastage
1. Customer service score more than 90%
2. Wastage Percentage less than 2%
3. Total revenue per day more than 15000 $
4. Net profit after tax more than 20 % of total revenue
5. Employee tunover rate less than 5%
b. A pediatric hospital- goals focussed on safety and well being
1. Zero safety violation accidents
2. Maintaing Annual Audit score more than 95 %
3. Number of child hood deaths due to lapse in treatment 0
4. Turnover rate less than 5%
5. Internal Staff satisfaction score more than 80%
c. A software development company- here goals are focussed on customer and innovation
1. Customer service score more than 90%
2. Percentage of repeat customers more than 95%
3. Number of innovative products launched per quarter > 5
4. Net profit after tax more than 20 % of total revenue
5. Employee tunover rate less than 20%
3. Write an 250 word essay that outlines and defines the following relationships among:
a. Organizational theory
b. Organizational design
c. Organizational change
d. Organizational structure and culture
Organizational theory deals with making an organizational structure that can support strategy. The theory states that are various types of organization designs such as Functional , divisional , hybrid , matrix , technostructure , project based etc to support various organization strategies and that if there is misalignment between organizational structure and strategy then goals would not be achieved.
So when their is a change in org strategy then org structure change needs to be done and this organizational change's success or failure will determine whether or not strategy will success or not. Change can be a really cumbersome and painful event and it very much depends on current structure and culture in organization.
An organization with a strong sense of brotherhood , concern for broader organization goals , alignment and shared vision is really easy to change because its culture brings all together. on the other hand an organization with power play dynamics , suboptimal goal setting and self concerned employees only that are not willing to collaborate will be very difficult to change.
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