Human Machine Course Instruction : You might need to use published resources inc

Question

Human Machine Course

Instruction: You might need to use published resources including the internet and journal articles. You may not consult with any living person in any way. If you need a value and cannot locate a suitable reference, make an assumption and clearly state in your answer what assumption you made and why.

The score for each problem will consider:

1)Clear identification of the key human factors & ergonomic points involved

2)Use and relevance of calculations, if needed

3)Correct conclusions

4)Verbose and poorly elaborated answers will reduce your score.

Also:

*Demonstrate especially innovative or insightful responses or

*Go substantially more in depth than required or

*Citing of significant sources such as journal articles

Question: A software developer created prototype for an app that allows members to rent/loan a variety of products (tools, sporting equipment, appliances, etc..) to other members in their area.

Define potential users for the app

What are the tools you could use to collect, analyze, and summarize the tasks carried using this app? Briefly explain how you would use each tool.

Develop a minimum of three metrics to evaluate the app (at least one should evaluate effectiveness, efficiency, and satisfaction)

Explanation / Answer

Potential Users for the app: Men and boys(sports related equipments), Couples(appliances like fridge, TVs, AC, Washing Machine, coolers etc.), Students(Books, study materials). These can be the core users of the app.

Cookies retrieval tool: Every customer who uses internet application leaves behind information like ip address, explored pages, keywords searched. So it becomes imperative for an application developer to know such needs of consumers in order to serve better to them.

Location tracker: It gets imperative to know the location of the customer in order to serve them well by providing products of their needs according to their culture, aspirations, religion, gender, etc.

User information: This is very important tool to gather information about the user by knowing age, country's resident, preferences etc. to cater to their needs well

Metrics to evaluate the app:

1. SAAS Metrics: This is taken to know the followings:

Customer retention rate

Monthly recurring revenue

Customer lifetime value

2. Social Media Metrics: To know the spread of information among individuals by communicating with social media platforms:

Facebook stats

Twitter stats

Insta stats

3. Marketing metrics: This checks for the following:

Web traffic sources

Social Sentiments

SEOs

Related Questions

Navigate

• Browse (All)
• Browse H
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.