23. Ken is one of four product managers in one organization and Lisa is vice pre

Question

23. Ken is one of four product managers in one organization and Lisa is vice president of sales for all products in another organization. Ken's organization reflects a __________ design while Lisa's reflects a __________ design.

centralized, decentralized

decentralized, centralized

divisional, functional

functional, divisional

24. Group polarization involves

groups becoming more cohesive over time.

group members collaborating with each other on a task.

groups making decisions that are less extreme than those of individuals.

groups making decisions that are more extreme than those of individuals.

25. When Sal, a manufacturing manager, realized that an important shipment might be late, he asked the assistant manager for her ideas about how to revise the shipping schedule so that this would not happen again. Sal ultimately decided what changes to make to the shipping schedule. According to the decision-making model, Sal used the __________ style.

autocratic I

autocratic II

consultative I

consultative II

26. Larry is the best mechanic in his racing team's pit crew. Everyone knows that Larry knows everything about cars, and because of this they will follow his orders. This is due to Larry's __________ power.

expert

legitimate

referent

reward

27. Wendy and Ben both wanted to make their department's presentation at the next stockholders meeting. Ben gave in to Wendy's wishes and did not include his portion of the presentation because he wants to maintain a good relationship with her. Ben used which of the following conflict resolution strategies?

Accommodation

Compromise

Avoidance

Collaboration

Explanation / Answer

23.

The functional unit of Ken's organization is divided and functions independently under each of the product mangers with all needed resources, this is divisional design. In Lisa's organization the sales department is functioning under the guidance of Lisa, this is functional design.

Answer. Option 3. divisional, functional.

24.

Group polarization involves decision making that are extreme than that they would have made individually. The inclinations of opinions of the group members which were mild initially at individual level shifts to extremity in a group and this effect the decision making process.

Answer. Option 4. Groups making decisions that are more extreme than those of individuals.

25

Sal is seeking advice of the assistant manager individually without involving other team members of his organization, and then is taking the final decision by himself. This type of decision making style is called Consultative l style.

Answer. Option 3. Consultative l

26.

The expertise of an individual in a particular field give them the expert power. Expertise means that the individuals have thorough knowledge of their field and are very professional in their field.

Answer. Option 1. Expert.

27.

Answer. Option 1. Accommodation.

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