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Watch the following video. Choose the most AND least effective course of action

ID: 3448622 • Letter: W

Question

Watch the following video. Choose the most AND least effective course of action from the options below. Step 1. Scenario Barbara and Derek are coworkers. Barbara has just been provided with a new assignment. The assignment requires the use of a specific computer program. Derek walks over to Barbara's cubicle to speak to her. If you were in Barbara's position, what would be the most and least effective course of action to take from the choices below? Step 2. Courses of Action Most Effective Least Effective Try to find other coworkers who can explain how to use the new program. Tell your supervisor that you don't know how to use the program and ask him to assign someone who does. Use the program reference materials, tutorial program, and the help menu to learn how to use the new program on your own. Explain the situation to your supervisor and ask him what to do.

Explanation / Answer

Most effective: Explain the situation to your supervisor and ask him what to do.

Least effective: Tell your supervisor that you don't know how to use the program and ask him to assign someone who does.