L. Winston Martin (an allergist) has an excellent system for handling his regula
ID: 340233 • Letter: L
Question
L. Winston Martin (an allergist) has an excellent system for handling his regular patients who come in just for allergy injections. Patients arrive for an injection and fill out a name slip, which is then placed in an are prepared, and the patient is called through a speaker system into the room to receive the injection. At certain times during the day, patient load drops and only one nurse is needed to administer the injections. Use Exhibit 109 Let's focus on the simpler case of the two-namely, when there is one nurse. Also, assume that patients arrive in a Poisson fashion and the service rate of the nurse is exponentially distributed. During this slower period, patients arrive with an interarrival time of approximately 3 minutes. It takes the nurse an average of 2.60 minutes to prepare the patients' serum and administer the injection. a. What is the average number of patients you would expect to see in Dr. Martin's facilities? (Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.) Average number of patients b. How long would it take for a patient to arrive, get an injection, and leave? (Round your answer to 2 decimal places.) Average total time minutes c. What is the probability that there will be three or more patients on the premises? (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.) Probability 1%Explanation / Answer
Arrival rate (A or lambda) = 3 minutes or 60/3 = 20 per hour
Service rate (S or Mu) = 2.6 minutes or 60/2.6 = 23.077 per hour
a) Average number of patients (Lq) = A^2/(S*(S-A)) = 20^2/(23.077*(23.077-20)) = 5.63
b) Average total time = Lq/A + 1/S = (5.63/20 + 1/23.077)*60 = 19.49 minutes
c) Probability of 3 or more patients = (A/S)^3 = (20/23.077)^3 = 0.651 or 65.1%
d) Utilization = A/S*100 = (20/23.077)*100 = 86.7%
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.