Ellen Jones is the human resource manager of a midsize company that manufactures

Question

Ellen Jones is the human resource manager of a midsize company that manufactures camping tents. The company employs approximately two hundred employees. Ellen is in the process of redesigning the company's performance- management system. She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties. Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis. Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity. With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors.
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Refer to Scenario 10.1. By considering employees' behaviors that go beyond their formal job duties, which of the following aspects is included in the appraisal process of the company? Behavioral modification Career counseling Career management Employee assistance Contextual performance
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents. The company employs approximately two hundred employees. Ellen is in the process of redesigning the company's performance- management system. She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties. Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis. Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity. With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors.
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Refer to Scenario 10.1. By considering employees' behaviors that go beyond their formal job duties, which of the following aspects is included in the appraisal process of the company? Behavioral modification Career counseling Career management Employee assistance Contextual performance
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents. The company employs approximately two hundred employees. Ellen is in the process of redesigning the company's performance- management system. She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties. Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis. Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity. With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors.
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Refer to Scenario 10.1. By considering employees' behaviors that go beyond their formal job duties, which of the following aspects is included in the appraisal process of the company? Behavioral modification Career counseling Career management Employee assistance Contextual performance

Explanation / Answer

The answer should be (e) contextual performance because contextual activities are those activities that contribute to the social and psychological core of the organization. So this aspect is very important in growth of an organization and can be achieved only when the employees are contributing to the same. So, contextual performance should be included in appraisal process of the company.

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