Academic Integrity: tutoring, explanations, and feedback — we don’t complete graded work or submit on a student’s behalf.

1 What part of the p chart formula actually allows the formula to produce two an

ID: 339328 • Letter: 1

Question

1 What part of the p chart formula actually allows the formula to produce two answers?

the proportion defective.

the radical symbol in the formula.

the +- symbol in the formula.

the sample size.

None of the above.

2

You're on a project team with the objective of increasing revenue at the college.  Which of the topics below are you most likely to put in the meeting "parking lot"?

consider charging a parking fee

consider charging community groups for using facilities

consider offering a new high demand/high wage program that will attract more students

consider changing the color of our furniture in the student common areas

None of the above

3

A firm's understanding of the customers, their needs, and their wants is referred to as:

customer culture.

customer conformance.

internal customer perspective.

cultural richness.

closeness to customer

4

________ refers to the norms and beliefs that lead to decision-making patterns and actions in an organization.

Culture

Management

Leadership

Organizing

Controlling

5

According to your text, an irregularity or problem with a larger unit is a(n):

defect.

defective.

flaw.

mistake.

error.

6  

You are a manager and you have a quality improvement team in which things start to fall apart and the team risks failure.  Which answer below is the best answer?

definitely intervene

only observe

break up the team

observe and definitely intervene

observe and make decision to intervene or not intervene

the proportion defective.

the radical symbol in the formula.

the +- symbol in the formula.

the sample size.

None of the above.

Explanation / Answer

1. The answer is given below:

the +- symbol in the formula.

P chart can be defined as a chart wherein it gives variation only two outcomes which is a yes/ no or defective/ not defective.

2. The answer is given below:

consider offering a new high demand/high wage program that will attract more students

Since the project objective is to increase the revenue, a good future oriented long term objective would be to consider offering a new high demand/high wage program that will attract more students. More students would end up in more revenue.

3. The answer is given below:

customer culture.

The customer culture can be defined as the organization focusing on customer needs and wants and then develop product accordingly.

4. The answer is given below

Culture

An organization culture can be defined as a set of rules or values which the employees follow which are inculcated within an organization. Hence decision making process depends upon a company’s culture.

5. The answer is given below:

Defect

An irregularity or problem with a larger unit is defect, wherein it is easy to come up with short comings and imperfections due to its huge size in nature.

6. The answer is given below:

observe and definitely intervene

The primary duty of any manager is to guide his team during emergencies and fall apart. In this case as an effective manager one has to observe and definitely intervene to bring a solution to the problem.