1 What part of the p chart formula actually allows the formula to produce two an
ID: 339328 • Letter: 1
Question
1 What part of the p chart formula actually allows the formula to produce two answers?
the proportion defective.
the radical symbol in the formula.
the +- symbol in the formula.
the sample size.
None of the above.
2
You're on a project team with the objective of increasing revenue at the college. Which of the topics below are you most likely to put in the meeting "parking lot"?
consider charging a parking fee
consider charging community groups for using facilities
consider offering a new high demand/high wage program that will attract more students
consider changing the color of our furniture in the student common areas
None of the above
3
A firm's understanding of the customers, their needs, and their wants is referred to as:
customer culture.
customer conformance.
internal customer perspective.
cultural richness.
closeness to customer
4
________ refers to the norms and beliefs that lead to decision-making patterns and actions in an organization.
Culture
Management
Leadership
Organizing
Controlling
5
According to your text, an irregularity or problem with a larger unit is a(n):
defect.
defective.
flaw.
mistake.
error.
6
You are a manager and you have a quality improvement team in which things start to fall apart and the team risks failure. Which answer below is the best answer?
definitely intervene
only observe
break up the team
observe and definitely intervene
observe and make decision to intervene or not intervene
the proportion defective.
the radical symbol in the formula.
the +- symbol in the formula.
the sample size.
None of the above.
Explanation / Answer
1. The answer is given below:
the +- symbol in the formula.
P chart can be defined as a chart wherein it gives variation only two outcomes which is a yes/ no or defective/ not defective.
2. The answer is given below:
consider offering a new high demand/high wage program that will attract more students
Since the project objective is to increase the revenue, a good future oriented long term objective would be to consider offering a new high demand/high wage program that will attract more students. More students would end up in more revenue.
3. The answer is given below:
customer culture.
The customer culture can be defined as the organization focusing on customer needs and wants and then develop product accordingly.
4. The answer is given below
Culture
An organization culture can be defined as a set of rules or values which the employees follow which are inculcated within an organization. Hence decision making process depends upon a company’s culture.
5. The answer is given below:
Defect
An irregularity or problem with a larger unit is defect, wherein it is easy to come up with short comings and imperfections due to its huge size in nature.
6. The answer is given below:
observe and definitely intervene
The primary duty of any manager is to guide his team during emergencies and fall apart. In this case as an effective manager one has to observe and definitely intervene to bring a solution to the problem.
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