Answer ALL please!!!! 1. Who instituted the Deming Prize in 19511? A) The Deming
ID: 336615 • Letter: A
Question
Answer ALL please!!!!
1. Who instituted the Deming Prize in 19511? A) The Deming Institute B) The Department of Commerce C) President Truman D) None of the above 2. For whom was the National Quality Award in the USA named? I. Malcolm Baldrige Il. President Reagan IlI. The Secretary of Commerce A)I& II B) 1& III C) II & IlI 3. The following New Jersey organizations are MBNQA recipients EXCEPT? A) Ames Rubber Company B) AtlantiCare C) Freese and Nichols D) Robert Wood Johnson University Hospital Hamilton 4. The Baldrige Award is based upon the Criteria for Performance Excellence that consist of the following hierarchical categories EXCEPT? A) Communication Focus B) Customer Focus C) Operations Focus D) Workforce Focus 5. The set of key principles that the Baldrige Criteria are based is called? A) Core Values and Concepts B) Core Values and Vision C) Core Vision and Concepts D) Core Vision and ValuesExplanation / Answer
PLEASE FIND BELOW ANSWERS TO FIRST SEVEN QUESTIONS :
Answer to question 1 :
The Deming Prize is one of the highest awards on TQM (Total Quality Management) in the world. It was established in 1951 in commemoration of the late Dr. William Edwards Deming who contributed greatly to Japan’s proliferation of statistical quality control after the World War II. His teachings helped Japan build its foundation by which the level of Japan’s product quality has been recognized as the highest in the world.
Thus , none of the American organizations was behind instituting the Deming Prize.
ANSWER : D ) NONE OF THE ABOVE
Answer to question 2 :
Established by Congress in 1987 for manufacturers, service businesses and small businesses, the Baldrige Award was designed to raise awareness of quality management and recognize U.S. companies that have implemented successful quality-management systems. The Baldrige Award is named after the late Secretary of Commerce Malcolm Baldrige, a proponent of quality management. The U.S. Commerce Department's National Institute of Standards and Technology manages the award and ASQ administers it.
Therefore correct answer is “ b) I & III”
Answer to question 3 :
Arms rubber Company go the MBNQA award in small business category during 2004
Atlanticare got the MBNQA award in Health care category during 2009
Robert wood Johnson University Hospital Hamilton won MBNQA in Healthcare category during 2004
Freese and Nicholas never won any MBNQA award
Therefore correct answer is “ c ) Freese and Nicholas”
Answer to question 4 :
As it can be seen, “ Communication focus “ is not part of Baldridge criteria .
Therefore , correct answer is “ A) Communication focus “
Answer to question 5 :
The Baldrige Criteria are built on the following set of inter-related core values and concepts:
• Visionary leadership
• Customer-driven excellence
• Organizational and personal learning
• Valuing workforce members and partners
• Agility
• Focus on the future
• Managing for innovation
• Management by fact
• Societal responsibility
• Focus on results and creating value
• Systems perspective
Therefore correct answer is “ A) core values and concepts “
Answer to question 6 :
The first key principal on which Baldridge criteria is based on is “Visionary Leadership”
Answer “ D ) Visionary Leadership “
Answer to question 7 :
ADLI technique is used while assessing Baldridge applications Process chapters ( i.e. all chapters except “RESULTS”)
ADLI stands for “Approach Deployment Learning & Improvement”
ANSWER : C ) APPROACH , DEPLOYMENT, LEARNING AND IMPROVEMENT
ANSWER : D ) NONE OF THE ABOVE
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