This a project that is required for my ODS 333 Operation and logistics managemen

Question

This a project that is required for my ODS 333 Operation and logistics management class.

Consider what you have learned in class this semester. Take one of those concepts and apply it to your every day life. This could include something you do at work or in service to the community. Write a 5 page paper that follows the basic outline of: Problem definition Problem discussion Application of skill learned in class and why it is the appropriate technique Results of the model. How it compares to what was being done before What you learned from the experience You will upload 3 files (excel, word, ppt) You must upload an excel spreadsheet of the model Your paper should be approximately five pages in length. Your powerpoint should not exceed 10 slides and should follow the same format.

Explanation / Answer

Slide 1

Name

Upgrading the system

A presentation on upgradation of e services

Slide 2

Goals

• Successful implementation of ERP including following factors

• Implementation of customer web portal

• Supply chain management system

• Implementation of customer relationship management system

• Digitising the human resources system

• Structuring the finance system

Slide 3

The main motive of implementing ERP system into the organisation is to boost its overall productivity .

Some of the critical factors for ERP planning

• You are understanding of strategic goals

• Top management

• High class project management

• Change management in organisation

• State implementation team

• Accuracy of data

• Extensive training programs

• Forecast measures and feedbacks

• Multi site issues

Slide 4  

Implementation of ERP

Strategic planning

• Assigning a project team

• Analysis of the current business law

• Setting objectives

• Developing a project plan

Reviewing the procedure

• Reviewing the current software capabilities

• Identification of the manual processes

• Development of standard operating procedures

Cleaning and data collection

• Converting existing data to Electronic data

• Collection of new data

• Reviewing all the import data

• Structuring and cleaning off the data

Testing and training

• Pre testing the database

• Test verification

• Training this initial trainers

• Final testing performance

Application of the ERP

• Developing the final application checklist

• Application of the ERP

Slide 5

Benifits of ERP

It is one of the most essential task of an organisation and affects its overall productivity as the rest internal efficiency.

• It improves the competitiveness of the organisation

• Improve the efficiency

• Helps in forecasting

• Plays a major role in collaboration

• Increase the scalability

• Provides an integrated platform for information

• Helps in saving funds

• Create streamline processes

• Provides better mobility options

• ERP also provide a better rules and regulations following

• Modern ERP softwares are flexible and easily configurable

• Provides a great customer service

• Enhance the overall security of your organisation

Slide 6

Effect of ERP on SCM

It has a major effect on the supply chain management which can be described as follows

• Improved efficiency between departments working with the supply chain

• Customer service is heavily increased creating repeatative opportunities

• Automation saves cost and increases efficiency

• It based issues are easily rectified and prevent bottlenecking

• Change in supply chain management according to the market is very easily applied

Slide 7

Customer relationship Management has following benefits for you company.

• It improves the informational organisation

• CRM enhances communication

• It improves the overall customer service

• It helps in automation of daily tasks

• Provide better efficiency for multiple teams

• It increases the level of analytical data reporting

Slide 8

Market situation analysis can be very vital in obtaining essential information as well as reviews for your organisation.

Main analytical tools that would fit in are as follows

• SWOT analysis

• PESTLE or porter's five forces analysis

• The 5 C's analysis

Best suitable analysis would be the 5C's analysis for the organisation as we have to upgrade the current management system.

Slide 9

Some different web Strategies that can be applied for organisation are as follows

• Search Engine Optimisation

• Search engine marketing

• Pay per click advertising

• Content marketing

• Social media marketing

• Affiliate marketing

• Email marketing

Slide 10

Some basic Strategies for the social media marketing would be as follows

• Identification of the business goals

• Identification of the ideal customers

• Researching the competition

• Choosing the different channel as well as the advertisement tactics

• Creating content according to the company's profile

• Allocation of budget as well as resources

• Deciding a medium to advertise.

Slide 11

To test the measure of marketing strategies you can follow these steps

• Return on investment tracking

• Sales numbers tracking

• Recording customer response

• Looking at the expansions

• Watching partner response

• Observing the sales people

• Watching the competitor response

Slide 12

Reference list

• http://smallbusiness.chron.com/7-ways-evaluate-marketing-plan-58331.html

• http://contentmarketinginstitute.com/2014/07/simple-plan-measuring-marketing-effectiveness-of-content/

• Marketing management and ethicsb ( J.B. Kumar & M.Kumar)

P.S.-Please use seperate threads to ask multiple topics.

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