6. A company\'s accounts payable department is trying to reduce the time payment

Question

6. A company's accounts payable department is trying to reduce the time payment of invoices and has recentily completed a flowchart. Which of the fo be the best for them to use next? eted a flowchart. Which of the following tools would (A) Fishbone diagram (B) Scatter diagram (C) Box and whisker plot (D) Histogram 7. In a manufacturing company, the machine shop is what kind of customer in relation to the human resource department? (A) Intermediate (B) Hidden (C) External (D) Internal 8. The primary purpose of a project charter is to: (A) Subdivide the project into smaller, more manageable components (B) Provide management with a tool for selecting a project that addresses (C) Provide (D) Provide the project manager with authority to apply organizational resources to project activities business needs management with a tool to ensure that project deadlines are met 9. Specification limits are derived from which of the following? a. Process capability studies b. Process control charts c. Customer requirements d. Historical data 10. Which of the following measures of dispersion is equal to the sum of deviations from the mean squared divided by the sample size? (A) Range (B) Standard deviation (C) Variance (D) Mode 11. Which of the following is the most useful graphical tool for promoting an understanding of process capability? a. A flowchart b. A histogram c. An affinity diagram d. An Ishikawa diagram 3 | Page Course Code: MGMT 405 tle: Six Sigma and Quality Manag.

Explanation / Answer

6 ans) A fishbone diagram.

it will help in the root cause analysis to identify potential factors which causes the overall effect on the time between its actions.

7 ans)

d) Internal

Internal customer are those who are internal to the organisation and for manufacturing company machine shop is one of their department where machining is done. Internal customer is essentially any employee of the organisation.

8 ans) option d

9ans) process control charts option b

10 ) b standard deviation

11) a histogram

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