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2. Create a data collection sheet for conducting a time study of the process of

ID: 3356729 • Letter: 2

Question

2. Create a data collection sheet for conducting a time study of the process of depositing and/or withdrawing money from the bank. You need to include the option of going in the bank to see a teller personally, using the ATM machine at the bank, or using the Drive Thru. The process should start with arriving at the bank parking lot and it ends with completing the transaction with teller or ATM. You want to be able to determine a standard time for the items below. Finally, describe whether this is a continuous or a snapback time study and why you chose that a. Depositing at a teller b. Withdrawing at a teller c. Depositing at an ATM d. Withdrawing at an ATM e. Depositing at a Drive-thru teller f. Withdrawing at a Drive-thru teller g. Wait time for a teller h. Wait time for an ATM i. Wait time for the Drive-thru

Explanation / Answer

Its not a question to answer its just a practical work given to you just to made you understand the concept.

Thanks .

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