please explain the concept and provide the solutions 3: Imagine that you are con
ID: 335323 • Letter: P
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please explain the concept and provide the solutions
3: Imagine that you are consulting the emergency division of a Swedish hospital to improve the quality of their service and care. In your opinion what should be measured (in general) to determine the quality of the service and care provided by the hospital. (7p) Once you identify the measures, set reasonable (based on your experience or expectation as a patient in that emergency) quantifiable Key Performance Indicators (KPls) for each measure.Explanation / Answer
To improve the quality of the emergency division of the hospital following measures should be taken or improved to achieve increased efficiency,
The KPI which need to be taken care of to achieve above measures is listed below. the improvement on the given KPIs will automatically ensure higher quality and care of the hospital staff towards its emergency department.
Above are some of the KPI which will help in ensuring a higher quality and service care of patients in the emergency department of the hospital.
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