(ESSAY) ( Business Communications) 1-Discuss the three internal communication pa
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Question
(ESSAY) (Business Communications)
1-Discuss the three internal communication patterns.
2-What is included in the "communication environment"?
3-Explain how the appearance of a message can be a barrier to effective communication.
4-Discuss the meaning of paragraph unity and what you can do to improve a paragraph without unity.
5-Explain why paragraphs in business reports can be somewhat longer than those in business letters and memos.
6-Name three circumstances in which a writer might choose to use the simplified letter format.
7-Why would the following paragraph NOT be good for opening a request approval memo?
8-We have received your request for maternity leave. We know that you and Bill will make good parents
9-Why are electronic communication methods such as e-mail and the Internet less desirable for social business messages than for other message types?
10-How can a writer build goodwill in the friendly close of a negative message?
11-When your research plan includes gathering data from both primary and secondary sources, which should be gathered first? Why?
12-Why are the mechanics of a written report important?
13-How does the purpose of a business plan differ from the purpose of another type of proposal?
14-Define “communication climate” and explain how it relates to interpersonal communication.
15-List at least four “soft skills” employers are seeking in prospective employees.
16-Why is it important to analyze a speaker’s total message?
17-Discuss the difference between hearing and listening.
18-Discuss how nonverbal communication may be more important than verbal communication.
19-How can a speaker establish credibility and build confidence before actually beginning his or her presentation?
20-What are the three purposes of the closing of a presentation?
21-If you are using a PowerPoint slide show to enhance your presentation, should you use lots of color, animation, transitions, and sound to keep the audience interested? Why or why not?
Explanation / Answer
When two or more members of an organization who are in same level of hierarchy are involved in communication, it is horizontal communication. For example, a marketing manager may communicate with production manager in the same level.
Vertical communication happens when a member of an organization communicates to a superior or subordinate who are occupying a job at different level. There are two types of vertical communication i.e. upward and downward communication. Upward communication is when a member of an organization pass messages to a person who is occupying higher ranks in an organization. Downward communication is when a person sends messages to a person in the lower levels of the organization.
Diagonal communication happens when a member of an organization send messages to a person who is occupying different level and also a distant position in the organization. For example, in diagonal communication, a marketing executive working in junior level may communicate to a senior production manager. Diagonal communication is used to speed up organizational communication in critical issues.
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