Introduction It is not an overemphasis that performance management s indispensab
ID: 331415 • Letter: I
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Introduction It is not an overemphasis that performance management s indispensable to the effectiveness of organization (Cardy, 2004), because it serves as a process that ensures that employees are working hard towards accomplishing the mission and objectives of the organization (Gruman & Saks, 20). ISSN: 2306-9007 Almohtaseb, Almahameed, Tobeery & Shaheen (2017) 681 ? www.irm brjournal.com June 2017 R International Review of Management and Business Research Vol. 6 Issue.2 Performance management is regarded as the "Achilles Heel of human capital management (Pulakos 2009), and it should thus be managers top priority (Lawler, 2008). Despite the fact that one third of employees believe that the performance management process of their company helps them improve their performance, there is not enough focus on performance management and on studies relating to employee satisfaction in companies(Pulakos, 2009).However, in recent years and based on modern issues confronting these companies, they have started refocusing their attention towards performance management system (PMS) (Buchner, 2007: Gruman& Saks, 20) to improve their employee performance. Most of these companies now combine their PMS with strategie management system such as Balance Scorecard (BSC) which will clarify their strategy and translate it into achievement (Kaplan& Norton, 1992: 1996: 2001). The argument of this paper is that the use of BSC as a strategic management system affects how PMS enhances employee performance since BSC is used as a tool to assess and manage organizational performance Braam&Nijssen;, 2004). Therefore, this paper examines the moderating effect of BSC on the relationship between PMS and employee performance The remainder of this paper firstly focused on the literature review and the development of the hypotheses, and then it presents the research methodology which includes the statistical model and testing procedures. The report of the empirical results is given with discussions on the findings. Finally, a conclusion was reached with a provision of implications, limitations and suggestions for future studies.
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Summary:
Performance management is the key function of management because individual performance by the employees decides the overall success of an organization. Now a days management focus is more on performance management system (PMS) to improve employee performance by uplifting them with their skillsets. Strategic management systems like Balanced Scorecard (BSC) are being introduced along with PMS to clarify the strategy and translate it into organisational achievement. The main objective of the paper is to enlight the moderning effects of BSC on the relationship between PMS and employee performance and how BSC can be used as a tool to evaluate and manage the organizational performance.
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