1. Begin answering this senerior by analyzing the overall situation in a short p
ID: 305566 • Letter: 1
Question
1. Begin answering this senerior by analyzing the overall situation in a short paragraph.
2. Identify each comment identifying it being either open ended or closed questions.
3. Identify in each comment which therapeutic communication technique is being used.
4. Comment on each of Zach’s comment what might have been improved upon (was it an appropriate comment? How could it have been made better?) Caring for the Nguyens Below is a transcript of an interaction that occurred during Nam Nguyen's first visit to the family healthcare clinic.As you may recall, Zach Miller is a family nurse practitioner who is examining Nam Nguyen Analyze the interaction dentify open-ended and closed questions and therapeutic communication cechniques. Comment on responses that Zach might have improved on Zach: Are your parents still living Nam: Yes, they're both alive. My father is 80 years old and my mother is 76 10 years ago.My mother has never had a heart attack that I know of, but she sometimes has chest pain Zach: Id like to hear a little more about your family history. Tell me about your father's cancer How old was he when he was first diagnosed? Has he had treatment Zach: Your mother also has diabetes Nam: She's had that for a long time.A lot of people Nam: He was probably about 60 when he first found out about it. I know he had some kind of surgery and takes medicines, but I don't know the details. He seems all right though. in my family, especially on my father's side. have diabetes but nobody in my mothers family Yet my mother is the one with the diabetes Zach: Your father also has high blood pressure and Yen: A lot of people in my family have diabetes, heart disease. Please tell me a little more about that too.But so far I'm okay, I think Zach: Yen: Have you had a health exam lately. Mrs. Nguyen Not in about a year, but I'm going to schedule Nam: My father and mother both have high blood pressure and heart disease.They both take medication for their blood pressure My father had a small heart attack about an appointment here.
Explanation / Answer
1. Zach Miller , a family Nurse practioner is having a conversation with Nam Nguyen regarding Nguyen's family history, where he is trying to collect the details about their illnesses like hypertension, diabetes, cancer etc.,present in their family.
2. In this senario, Closed ended questions that zach asked was:
Open ended questions were:
3. Focussing technique was used to ask questions such as are yor parents still living? , Have you had health checkup?
clarrifying technique was used in question mother also had diabetes?
In rest of the quetsions zach was asking relevant questions and active listening for collecting the data.
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