23. Quality improvements would probably not entail A) reducing variation. B) SPC
ID: 2917064 • Letter: 2
Question
23. Quality improvements would probablynot entail
A) reducing variation.
B) SPC.
C) identifying blame for poor work.
D) identifying the source ofvariation.
24. Quality is best assessedby
A) trained statisticians.
B) quality control inspectors.
C) management.
D) customers.
25. W. Edwards Deming
A) taught quality control techniques to Japanesecompanies prior to World War II.
B) would have been very influential but for hisvery short life.
C) invented control charts and proposed the ISO9000 standard.
D) suggested that most quality problems could beblamed on labor.
26. Control charts (SPC charts) areattributed to
A) Deming.
B) Shewhart.
C) Juran.
D) Taguchi.
27. Which of the following ischaracteristic of Total Quality Management?
A) Employee Empowerment.
B) Reduction of Waste.
C) Continuous Improvement.
D) All the above.
Explanation / Answer
23) A) reducing variation. 24) B) quality controlinspectors. 25) A) taught quality control techniques toJapanese companies prior to World War II. 26) B) Shewhart. 27) D) All the above. 27) D) All the above.Related Questions
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