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An extensive survey of gym users in Metropolis indicates that 68% of the current

ID: 2901448 • Letter: A

Question

An extensive survey of gym users in Metropolis indicates that 68% of the current members of Silver's will continue their annual membership when it expires, 13% will quit and join Fitness Lab, and the rest will quit and join ThinNFit. Fitness Lab has been unable to keep its equipment in good shape, and as a result 32% of its members will defect to Silver's, and 34% will leave for ThinNFit. ThinNFit's members are quite happy, and as a result, 96% plan on renewing their annual membership, with half of the rest planning on moving to Silver's and half to Fitness Lab. Make a long-range prediction of the ultimate market shares of the three health clubs, assuming that current trends continue. (Round the answers to one decimal places.)

Silver ?%

Fitness Lab ?%

ThinNFit ?%

Explanation / Answer

Transition Matrix (T) :

Silver

Fitness Lab

ThinNFit

Silver

0.68

0.13

0.19

Fitness Lab

0.32

0.34

0.34

ThinNFit

0.02

0.02

0.96

Let the long term matrix be:
P = [p1 p2 p3]

We know,
P*T = P
On multiplying the matrix, we get

0.68*p1 + 0.32*p2 + 0.02*p3 = p1
0.13*p1 + 0.34*p2 + 0.02*p3 = p2
0.19*p1 + 0.34*p2 + 0.96*p3 = p3

No solution is possible in the long run.

Silver

Fitness Lab

ThinNFit

Silver

0.68

0.13

0.19

Fitness Lab

0.32

0.34

0.34

ThinNFit

0.02

0.02

0.96

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