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Understanding the needs of your audience is one of your first tasks as you devel

ID: 287223 • Letter: U

Question

Understanding the needs of your audience is one of your first tasks as you develop your presentations. As you do your homework about the audience, answer the following questions to the degree possible:

How will audience members benefit from the product, service, or ideas I am proposing? This is the single most important question you can use to guide you as you design your presentation. In particular, focus on benefits that fulfill an unmet need.

What communication styles will your audience respond to based on their motivational values? Identify the motivational value systems (MVSs) of your audience and how you might appeal to the following MVSs: blue MVS, red MVS, green MVS, and hubs.

What is the learning style of your audience? Most people fall into one of three major learning styles: visual, auditory, or kinesthetic.

Assume that you work in a human resources department. Recently, a small earthquake struck near the headquarters of your company. Although there were no injuries and little damage, your company president thinks that all employees should be more prepared for a major earthquake. In her words, “You never know when we’ll get the big one.” She has asked you to promote some earthquake preparedness workshops. The company president is holding an employee town hall meeting for approximately 100 employees this week. She has given you ten minutes to describe and promote the upcoming earthquake preparedness workshops. The workshops will run for two hours and involve expert training. Attending the workshops is entirely voluntary. You have scheduled five workshops to allow as many employees as possible to fit a workshop into their schedules.

Now, you need to think about how best to use your ten minutes to promote the workshops.

You’re considering gaining the attention of the employees by mentioning that nearly two-thirds of homes are at significant danger of catching fire in the event of a major earthquake. What need are you most appealing to with this attention-getter?

Which of the following is most likely an obstacle to employees attending a two-hour workshop on emergency preparedness?

distrust in company leadership   

Explanation / Answer

Safety of Families.

The homes are where the family lives. All the time there is someone from family lives in the home and if there is fire then someone from family members might get hurt. Since the family is close to everybody it will be a most attention getter, if not for them then for there loved one they will pay attention.

Fitting a workshop in their busy schedule.

If an employee is having a very busy schedule and then he is asked to attend the workshop it will be very difficult for him to complete his work and attend the workshop.