Q21. A major advantage of new communication technologies is that everyone has ac
ID: 2747857 • Letter: Q
Question
Q21. A major advantage of new communication technologies is that everyone has access to the latest version of documents, calendars, and other materials.
a. True
b. False
Q22. In comparing two-way communication with one-way communication, research indicates that __________.
a. Two-way communication is more accurate.
b. One-way communication is more accurate.
c. Both types of communication are the same in terms of accuracy.
d. Two-way communication is more accurate in large firms, and one-way communication is more accurate in small firms.
e. Two-way communication is more accurate in small firms, and one-way communication is more accurate in large firms.
Q23. __________ to communication involve a poor choice or use of words and mixed messages.
a. Uncertain barriers.
b. Certain barriers.
c. Particular barriers.
d. Concrete barriers.
e. Semantic barriers.
Q24. The role of the 'source' in the communication process is to encode an intended meaning into a message.
a. True
b. False
Q25. __________ is the study of the way space is utilized.
a. Ethnocentrism.
b. Encoding.
c. Decoding.
d. Proxemics.
e. Kinesics.
Q26. __________ simply means getting out of the office and talking to people regularly as they do their jobs.
a. Management by two-way communication.
b. Management by one-on-one communication.
c. Management by interpersonal communication.
d. Management by exception.
e. Management by wandering around.
Q27. __________ is any disturbance that disrupts and interferes with the transference of messages within the communication process.
a. Clutter.
b. Noise.
c. Chaos.
d. Static.
e. Nonsense.
Q28. Communication is the process of sending and receiving messages with attached meanings.
a. True
b. False
Q29. Managers who spend time walking around can greatly reduce the perceived distance between themselves and their subordinates.
a. True
b. False
Q30. The political correctness of communications in the workplace deals with references to 'people of color,' the 'physically challenged,' and 'seniors' so as to prevent the choice of words from offending another individual or group.
a. True
b. False
Explanation / Answer
A A A A D E B A A A
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