1. What can a business do to protect itself from an overly aggressive sales forc
ID: 2747102 • Letter: 1
Question
1. What can a business do to protect itself from an overly aggressive sales force when the sales representatives are trying to make contracts with customers and increase their commissions?
2. Suppose a business, facing an agreement that will work to its disadvantage, identifies a possible loophole due to a technicality in contract law. Is it ethical for the firm to use this technicality to get out of the deal? Is it ethical to hold another party to a contract he or she does not realize is being formed?
Explanation / Answer
. If the sales representatives are trying to make contracts with customers and increase their commissions, the company need to change its sale force and necessarily shift the structure of sale force. Company must modify its force factor periodically: Role of sale force, size of sale force, sale force degree of specialization, effort of sale force to build customer product and services.
2. No it is not ethical for the company to get out of deal on the basics of technicality in contract law because it is the whole and sole responsibility of a business to go through the every minute detail regarding the contract before signing and getting into it.
No it is not ethical to hold another party to a contract in the situation he/she doesn’t realize is being formed because in effective and valid contract a party must make offer and other must accept it.
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