A bakery makes chocolate-covered cherries that are world famous. The seven step

Question

A bakery makes chocolate-covered cherries that are world famous. The seven step process includes: 1) selecting cherries and boiling them in a sugary sauce, 2) pouring a small amount of chocolate onto wax-paper, 3) setting a cherry with sauce onto the chocolate, 4) pouring chocolate over the cherry, 5) removing the cherry from the waxed paper with no damage and placing it in the box, 6) storing the box in the fridge, 7) tying a ribbon around the box. So far, the store made 3000 chocolate-covered cherries, and the store owner rejected 75 of the chocolate-covered cherries. This results in a DPMO of approximately: A. 2,332 B. 3,571 C. 3,966 D. 8,700

Explanation / Answer

# of defective units = 75

# of Opportunities = 3000*7 = 21000 as there are 7 steps so there is a chance of defect in each stage

DPO = 75/21000 = 0.003571

DPMO = 0.003571 * 1000000 = 3751

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