Which of the following statements about direct claims is most accurate? Direct c

Answer: Written claims are taken more seriously than claims made by phone or e-mail.

ID: 2642489 • Letter: W

Question

Which of the following statements about direct claims is most accurate?

Direct claims should be written using the indirect pattern.

Direct claims require persuasion.

When you have a direct claim, your first step should always be to write a claim letter.

Written claims are taken more seriously than claims made by phone or e-mail.

Direct claims should be written using the indirect pattern.

Direct claims require persuasion.

When you have a direct claim, your first step should always be to write a claim letter.

Written claims are taken more seriously than claims made by phone or e-mail.

Answer:

Written claims are taken more seriously than claims made by phone or e-mail.

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