The restaurant you work for has the following four process areas and capacities.

Question

The restaurant you work for has the following four process areas and capacities.

Process Area                                                                               Capacity

Host: seat guests                                                                       165 guests/hour

Wait Staff: take orders and deliver food 195 guests/hour

Kitchen: prepare meals 90 guests/hour

Clean up: clear tables 170 guests/hour

What is the maximum number of guests this restaurant could feed in 4 hours?

If additional wait staff are added to increase their capacity to 200 guests/hour, how many guests this restaurant could feed in 4 hours?

If additional kitchen staff are added to increase their capacity to 150 guests/hour, how many guests this restaurant could feed in 4 hours?

Explanation / Answer

1. Maximum number of guests the restaurant could feed in 4 hours= 90 guests/hr *4 hours=360 guests

Here the limiting criteria is 90 guests per hour, eventhough the other process areas have more capacity the hotel could prepare meals for 90 guests per hour.

2. Here the wait staff added to increase their capacity to 200 guests per hour which has no influence number of guests to be fed(As it is not the limiting criteria).

So number of guests could be fed by the restaurant in 4 hours = 4*90= 360 guests

3. Here the kitchen staff (Limiting Criteria) increased to 150 guests per hour.

Hence number of guests could be fed by the restaurant in 4 hours = 4*150= 600 guests

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