Short case study- Control Question 1 A fast food chain has over 150 outlets. All

Question

Short case study- Control Question 1 A fast food chain has over 150 outlets. All food orders for each outlet are required to be entered into an electronic device that records all food orders by waiters and transmit the order to the kitchen for preparation. All waiters are responsible for collecting cash for all their orders and must turn in cash at the end of their shift equal to the sales value of food ordered for their I.D number. The manager then reconciles the cash received for the day with computerised record of food orders generated. All differences are investigated immediately by the manager. Organisational headquarters has established monitoring controls to determine when an individual outlet might not be recording all the revenues and transmitting all the cash to the corporate headquarters. Explain possible risks and controls for each process. Relate each control with relevant elements in coSo Internal control framework

Explanation / Answer

As per the COSO Model of internal control, a process which is effected and executed by the BOD and other personnel and management designed to incorporate effectiveness and efficiency to the operations, financial control and reporting reliability.

In the case, the fast food chain has following internal controls to be executed to minimize the possible risks :

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