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Q4- Perform benchmarking for Company X and provide remedy options (Methodology,

ID: 2333037 • Letter: Q

Question

Q4- Perform benchmarking for Company X and provide remedy options (Methodology, Tools, Techniques) to improve Company X performance? (20 points) Key Process Area Industry Company X Difference Average 1000 Employee development 450 Materials Warehousing Material control Materials preparation 85 Production control 725 Assembly Integration & test Incoming inspection 75 In-process inspection 20 Supplier auditing Internal auditing 260 30,000 3,000 3,500 550 3,800 11,100 2,050 275 500 150 200 31,000 975 180 10,000 3,060 1,250 2,800

Explanation / Answer

Given that

Key Process Area                       Industry Average *1000      Company X            Difference

Employee Development              450                                     260                       +190

Materials                                     31000                                 30000                   +1000

Warehousing                               975                                      3000                    -2025

Material Control                          180                                      3500                    -3320

Material Preparation                    85                                       550                      -465

Production Control                      725                                      3800                    -3075

Assembly                                     10000                                  11100                   -1100

Integration & Test                        3060                                     2050                   +1010

Incoming Inspection                    75                                         275                     -200

In process Inspection                   200                                       500                      -300

Supplier Auditing                       1250                                     150                       1100

Internal Auditing                         2800                                     200                      2600

The +- in the above table represents the performance of the company in that particular key area.

Employee Development:Day by day technology chnages frequently .With Changing technology employees should update day to day for better organisational development.So the training for the current and new employees will help.

Materials:Producing materials with best quality and with standards is main factor efficiency.

Warehousing:Warehousing is the place where the goods are being stored.So it is very important place till we are able to sell the product.Investing on the warehouse is not that much apprecaible this money we can invest on the employee development .

Material Control:A systemmatic control on purchasing,storing and consumption of material should be needed for reducing losses and wastage of materials.

Material Preparation:Preparation should be done as per standards.But Controlling the production and advertising the project the project is important than preparation.

Production Control:it involves handling materials ,parts,assemblies and sub assemblies from raw material.it include planning,scheduling,routing,dispatching,storage etc.This is the key area in all the process.

Assembly and Testing :This area of work comes under the production control

Incoming and In Process Inspection:Items exempt from incoming inspection shall be those that are not associated with the development, production, and/ or quality of manufactured finished good assemblies. Such items include: • Office Supplies, Consumable, Janitorial Supplies, Educational Materials

Supplier Auditing and Internal Auditing:A supplier audit may be used to verify the quality of a new supplier or vendor or to verify the degree of compliance of the supplier/vendor’s practices against the contractual requirements of the customer.

Quality BMS offers a comprehensive range of capabilities to assist you with assessing, managing, and improving your management systems as well as conformity to the applicable standards:

Finally the structure of the organisation should be well defined enough with innovative ideas and proper control on the materials and ready advertising of the products will make the company stand in a very good position.