1 When implementing new information systems, _ _ _ _ _ _ might have resistance t
ID: 2247095 • Letter: 1
Question
1 When implementing new information systems, _ _ _ _ _ _ might have resistance to change.
2 Virtual storefronts could use _ _ _ systems to improve relationship with customers and analyze customers’ interactions to optimize revenue, profitability, customer satisfaction, and customer retention.
3 _ _ _ _ _ _ _ _ _ cost is the expense a customer or company incurs in lost time and expenditure of resources when changing from one supplier or system to a competing supplier or system.
4 Expert Choice is a _ _ _ and it could support rational decision-making.
5 _ _ _ _ _ _ _ _ _ _ _ means purchasing material from supplier.
6 Customer’s phone number is an example of _ _ _ _.
7 Data after _ _ _ _ _ _ _ _ _ _ _ _ _ _ becomes information, which could provide meaning to manager.
8 _ _ _ support the creation, capture, storage, and dissemination of firm expertise and knowledge.
9 Computer systems, at any level of the organization change goals, operations, products, services, or environmental relationships to help the organization gain a competitive advantage, are classified as _ _ _ _ _ _ _ _ _ information systems.
Down
[1] _ _ _ electronic commerce means electronic retailing of products and services directly to individual customers.
[1] _ _ _ _ _ _ _ _ _ is defined as the use of Internet technologies to empower business processes, electronic commerce and enterprise communication and collaboration within a company and with its suppliers, and other business stakeholders
[1] Yahoo, which is a _ _ _ _ _ _, provides initial point of entry to the Web along with specialized content and other services.
[1] Sales analysis report is an example of _ _ _ _ _ _ _ _ _ _ _.
[1] Basic activities of a _ _ _ _ _ _ include collecting (input), manipulating (processing), disseminating (output) and a feedback mechanism.
[1] DSS requires a _ _ _ _ _ to support decision analysis.
[1] All organizations are composed of individual routines and behaviors, a collection of which make up a business _ _ _ _ _ _ _.
[1] _ _ _ systems could support ParkNShop to capture sales transaction data (by using bar code scanner) and print sales receipt.
[1] _ _ _ systems automate the flow of information between a firm and its suppliers in order to optimize the planning, sourcing, manufacturing, and delivery of products and services.
[1] _ _ _ is a computerized system that performs and records the daily routine transactions necessary to conduct the business.
[1] _ _ _ systems collect and share data between departments (e.g., manufacturing and production, finance and accounting, sales and marketing, and human resources) and store the data in a single central data repository.
Explanation / Answer
Across
1) When implementing new information systems, Employees might have resistance to change.
2) Virtual storefronts could use Cognitive technology and IoT systems to improve relationship with customers and analyze customers’ interactions to optimize revenue, profitability, customer satisfaction, and customer retention.
3) Switching cost is the expense a customer or company incurs in lost time and expenditure of resources when changing from one supplier or system to a competing supplier or system.
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