Multiple Choices :- 1- Setting a “ZERO DEFECT” as performance standard was ident

ID: 2074458 • Letter: M

Question

Multiple Choices :-

1- Setting a “ZERO DEFECT” as performance standard was identified by

a) Deming

b) Juran

c) Crosby

2- Yield is equal to the number of good units produced plus the number of defective units which have been successfully reworked.

a) True

b) False

3- One of Deming’s 14 points is “ understanding the purpose of inspection” Does 100% inspection.

a) Eliminate all defectives

b) Will not eliminate all defectives

4- Plan, DO, Check, Act (PDCA Cycle) is known as

a) Deming’s Cycle

b) Juran’s approach

c) Crosby’s approach

5- A tool that analyze the input to a process to identify the causes of errors is called:

a) Cause and effect diagram

b) Scatter diagram

c) Ishikawa diagram

d) Pareto diagram

e) A&C

1. (c) Crosby

2. (a) True

3. (b) will not eliminate defects

4. (a) Deming cycle

5. (a) Cause and effect diagram.

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