ks People Window Help Retail HR A Morgan Chase and Co. US) https://retailhrassmt

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ks People Window Help Retail HR A Morgan Chase and Co. US) https://retailhrassmts jpmchase.com/QuesMultChoice.aspx70NUM CHASE O Question 7 out of 12 Use the following passage to answer questions 7 and 8 Check fraud is a serious threat for bank customers. As a Teller, you should watch for signs of forgery every time a check is cashed. Look for several clues before concluding fraud is likely. The numbers on the bottiom of a check are coded and patterned to make forgery more difficult. Poor print quality or printed spelling errors can also give away a fake. Yet, most criminals will try to alter, rather than create a check. Use of white-out, different pens, or more than one style of writing could all be red flags If a Teller notices that the name of the payee and the he or she do? amount to be paid are written in different ink, what should Follow protocols for having discovered a counterfeit e eck Look for other signs of fraud Proceed with the transaction as usual Ask the customer about the discrepancy O O Previously you skipped this question.

Explanation / Answer

This is interesting as I work in a bank.

Standard protocol is to first check for any other discrepancies (like change in handwriting etc) basically, check for other signs for fraud as the customer may be a theif.

So my answer would be to follow protocol for having discovered a counterfeit check. Asking the customer about it is risky as it may be a theif who has used whitener to change the amount or payee and used different ink to write over.

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