Navigate to the threaded discussion and respond to the following prompts: What i
ID: 131745 • Letter: N
Question
Navigate to the threaded discussion and respond to the following prompts: What interpersonal helping skills can you use to decrease the chances that you will be involved in dangerous situations with clients? What kinds of high-risk clients are you likely to encounter in your practicum? How will you prepare yourself to deal with them? What agency policies and procedures are in place to ensure personal safety and reduce risk to agency employees and clients? Are there any "types" of clients or situations that frighten you? If so, how can you address your concerns and fears?
Explanation / Answer
Solution:
1.Interpersonal skills are way to communicate and interact with people. Interpersonal skills are important to evaluate situation, helps in decision making, conflict management, behavior building etc. to decrease the conflict situation with clients following interpersonal skills can be uses-
Active listing- listen the reason of conflict and try to solve the situations
Communication- communicates in good manner with clients and try to make happy to him.
Use conflict management skills- resolve the situation by making sure that everyone feels respected, and heard during negotiation. Make beneficial solution which can everyone accept.
Empathy- tries to see situation from client’s viewpoint, understand their needs, and possible misunderstanding.
Creative thinking- thinks the reasons and find out the solution of conflict.
Trust- provide trust and show sympathy to clients
Persuasion and influencing skills – work with skilled people and find mutually win win outcome.
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