What is the essence/role of measurement in CQI? Briefly explain what is meant by

Question

What is the essence/role of measurement in CQI? Briefly explain what is meant by "Outcome Measures" and then list four steps followed to benchmark Outcomes. List the main members of the set of techniques known as the seven tools of TQM/CQl, and then mention the two out of this list which are considered key techniques for defining processes and identifying sources of variation. At which stage in a CQI project life-cycle are these two key techniques needed the most? The following pathway illustrates the core process/phases of the continuum of care in an inpatient facility: Admission rightarrow Assessment rightarrow Care Delivery/Treatment rightarrow Discharge. Please review Table 3-2 in our text and then mention one key measurement done at each of these phases by the CQl team of this inpatient care facility.

Explanation / Answer

1.The essence of measurement in cqi is that of keeping track of all improvements that has been done currently and also outcomes of previous improvements.The measurement of both qualitative and quantative data helps to pick out the existing as well as probable error causatives which may result in below average performance.

2.Outcome measures are the high level clinical or financial outcomes in a healthcare.These outcomes are directed towards improvement of the organisation.example mortality rates.

The four steps for benchmarking outcome measures are maintaning quality,provide patient safety,ensure patient satisfaction and overall improvement.

3.Seven tools of cqi are flowcharts,checksheet,pareto diagram,histogram,cause and effect diagram,scatter diagram and control charts

4.outcome measure for this inpatient care facility can be re admission rates of patients.Flowchart and control chart can be effective tools for cqi in this specific case.

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