Academic Integrity: tutoring, explanations, and feedback — we don’t complete graded work or submit on a student’s behalf.

1- Business firms pursue several different types of goals such as profit, sales,

ID: 1219717 • Letter: 1

Question

1- Business firms pursue several different types of goals such as profit, sales, market share, quality, customer satisfaction, employee welfare, and social responsibility. Which of these statements is most accurate?

a- There is little value in selecting market share as a goal if you first do not make profit a goal.

b- If profits are acceptable, a company may elect to maintain or increase its sales even though profits may not be maximized.

c- Customer satisfaction is a laudable (worthy) goal, but it rarely leads to an increase in profits.

d- Only nonprofit organizations have the luxury of selecting customer satisfaction and employee welfare as goals.

e- A business firm should select only one business goal or it will flounder.

Explanation / Answer

b- If profits are acceptable, a company may elect to maintain or increase its sales even though profits may not be maximized.