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1. To develop job descriptions and job specifications, human resource managers u

ID: 1198554 • Letter: 1

Question

1.

To develop job descriptions and job specifications, human resource managers use the information obtained through a(n) _____.

work sample

performance appraisal

labor contract

job application

job analysis

2.

A _____ is a formal, written explanation of a specific job that usually includes job title, tasks to be performed, relationship with other jobs, physical and mental skills required, duties, responsibilities, and working conditions.

job description

labor contract

job application

negotiation portfolio

job analysis

3.

_____ is the process of collecting information about applicants and using that information to decide which ones to hire.

Training

Appraisal

Selection

Conciliation

Mediation

4.

In the first stage of the selection process, an individual:

attends an assessment day.

undergoes a physical examination.

fills out an application form.

undergoes screening for illicit drug use.

attends an orientation program.

5.

In the selection process, _____ usually involves verifying the educational background and previous work experience of an applicant.

arbitration

employee training

reference checking

performance appraisal

conciliation

6.

_____ prohibits discrimination in employment.

The Sherman Act

The Norris-La Guardia Act

The Worker Adjustment and Retraining Notification Act

Title V of the Social Security Act

Title VII of the Civil Rights Act

7.

In human resources management, _____ is the process of teaching employees to do specific job tasks through either classroom development or on-the-job experience.

mediation

arbitration

picketing

orientation

training

8.

In human resources management, _____ is training that augments the skills and knowledge of managers and professionals.

orientation

development

placement

arbitration

mediation

9.

In an organization, _____ occurs when employees quit or are fired and must be replaced by new employees.

mediation

turnover

conciliation

arbitration

negotiation

10.

A _____ is a move to another job within a company at essentially the same level and wage.

promotion

transfer

separation

conciliation

lockout

11.

_____ occur in a company when employees resign, retire, are terminated, or are laid off.

Separations

Promotions

Conciliations

Lockouts

Strikes

12.

Steve is paid for the number of hours he works or the number of units he produces, whichever is higher. Which of the following forms of compensation does Steve receive?

A salary

A pension

Bonuses

Wages

Benefits

13.

Sophie, an employee at a garment manufacturing company, is paid for the number of garments she stitches in a day. In this case, Sophie is said to receive:

a bonus.

a gratuity.

piece wages.

soft benefits.

a salary.

14.

A(n) _____ is a financial reward calculated on a weekly, monthly, or annual basis.

benefit

commission

salary

employee stock option

bonus

15.

June works at Sonic Sandwiches. It uses an incentive system that pays her 20 percent of the sales she makes in a month. Which form of financial compensation does June receive?

Commission

Soft benefits

Piece wages

Bonus

Gratuity

16.

_____ are benefits offered by an organization to its employees.

Bonuses

Commissions

Wages

Employee stock options

Health programs

17.

_____ are an example of a fringe benefit provided by a company to its employees.

Laundry services

Bonuses

Pension plans

Food services

Hair salons

18.

_____ is an example of a soft benefits provided by a company to its employees.

A pension plan

A bonus

Onsite child care

Sick leave

A commission package

19.

In _____, the management of a company tries to negotiate a labor contract that permits the company to retain control over things like work schedules, the hiring and firing of workers, and separations.

reverse discrimination

orientation

profit sharing

collective bargaining

affirmative action programs

20.

Picketing involves:

unions and management negotiating labor contracts with the help of a mediator.

refusal of employees to work as a protest against unfair management practices.

management closing a work site so that employees cannot go to work.

union members marching at an employer's plant or work site.

union members prohibiting the purchase of products from a company whose policies do not favor union members.

21.

Adam participates in a public protest at his employer's work site. He holds placards and waves anti-management signs that oppose his employer's unethical work practices. In this scenario, Adam is taking part in _____.

a lockout

strikebreaking

a boycott

picketing

arbitration

22.

Which of the following involves the closing of a work site by management of a company so that employees cannot go to work?

A stakeout

A boycott

A walkout

A lockout

A picket line

23.

People hired by management of a company to replace striking employees are called:

arbitrators.

scabs.

conciliators.

mediators.

boycotters.

24.

Conciliation differs from arbitration in that:

the conciliator is a neutral third party.

the conciliator's goal is to provide a solution to the dispute.

the conciliator's solution is legally binding on both union and management.

the conciliator is a member of the union or of management

the conciliator has no formal power over union representatives or management.

25.

If the role of a neutral party brought in to settle a labor dispute is to keep labor and management talking, the neutral party is most likely to be involved in _____.

conciliation

picketing

mediation

arbitration

strikebreaking

26.

A neutral third party's role, brought in to settle a labor dispute, is to suggest a solution to the problem between labor and management without any formal power over both. The neutral party is most likely to be involved in _____.

conciliation

picketing

mediation

arbitration

strikebreaking

27.

In the context of diverse workforces, _____ is a secondary characteristic of diversity.

gender

sexual orientation

marital status

age

ethnicity

28.

Which of the following is a legally mandated plan that tries to increase job opportunities for minority groups by analyzing the current pool of workers, identifying areas where women and minorities are underrepresented, and establishing specific hiring and promotion goals, with target dates, for addressing the discrepancy?

A collective bargaining measure

A conciliation policy

A lockout

An affirmative action program

A mediation strategy

29.

Which of the following organizations is implementing an affirmative action program?

BlueGreen Tech Corp. introduces extended healthcare coverage for all its employees.

Franks Inc. institutes policies to increase the promotion of women into senior positions.

Jabal Manufacturing Corp. focuses its recruitment efforts on high school students living in the area around its factories.

Riverside Productions Corp. introduces a cafeteria-style benefits package, allowing employees to choose the benefits they receive.

GenTech Inc. institutes a policy that allows employees to work on their own research projects for one day a week.

30.

Greg applied for a position as a senior software engineer at a company but was rejected in favor of a female candidate, Lisa. Greg finds out that his qualifications and experience were better than Lisa's but that she was hired as a part of the company's affirmative action efforts. In this case, Greg has experienced _____.

reverse discrimination

planned obsolescence

the glass ceiling effect

laissez-faire racism

the glass cliff effect

Explanation / Answer

Job analysis is the process of collecting the information regarding the ways a job needs to be done. It defines the requirements of the job in great detail. Therefore, the correct option is OPTION (E)


NOTE: As per the CHEGG guidelines, only first question needs to be answered.