HSBC Customer Facing Talent Screener: Page 16 of 16 You have been asked to work
ID: 1170717 • Letter: H
Question
HSBC Customer Facing Talent Screener: Page 16 of 16 You have been asked to work with a team of other HSBC employees to enter a company-wide fresh ideas initiative. As a team, you need to send your ideas to your manager by the end of the week, so there is a tight deadline. In the first meeting about this initiative an experienced colleague takes the lead and delegates specific tasks to each team member. While this means everyone has specific actions to take away, you are concerned that their assertive approach has meant that there weren't enough opportunities for others to make suggestions about the initiative. You do not think your colleague approached the meeting in the right way as you know this should be a collaborative effort. However you agree with the decisions they made to ensure that the deadline is met. MostLeast Effective Effective Feel comfortable feeding back to your experienced colleague that they could adjust their approach in future to ensure that everybody has the opportunity to be heard. Continue with the actions you have been delegated and hold back from mentioning anything to your experienced colleague as you agree with their decisions to ensure the deadline is met. Wait and see what the other team members thought of the meeting and if they felt that they had the opportunity to make suggestions before you decide what action to take. FinishExplanation / Answer
Most Effective is first approach, feel comfortable in letting your experienced colleague know that they can adjust their approach so that everyone can pitch in their ideas and it will be beneficial for everyone.
Least effective will be continue with the actions and maintain the status quo, which in turn will not help in the long run.
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