Read this case: Tech of the month: John Nottingham Air Conditioning, Heating & R
ID: 1135020 • Letter: R
Question
Read this case:
Tech of the month: John Nottingham
Air Conditioning, Heating & Refrigeration News
Name: John Nottingham
Title: Senior Service Technician, One Hour Heating and Air Conditioning, Virginia Beach, Virginia
Why He's Tech of the Month: In 2006, John Nottingham started with a home restoration company in Petersburg, Virginia, doing a little bit of everything. But, as the economy went downhill, he realized he had to find a career in something lucrative that would keep him employed. That's when he sought a solid career in the HVAC industry.
"The HVAC industry seemed to be steady, regardless of the state of the economy," said Nottingham. "So, I went to trade school and became EPA [U.S. Environmental Protection AgencyJ-certified."
Jay Jordan, a field supervisor with One Hour, visited Nottingham's school and told him to give him a call after he graduated.
"I ended up hounding them a lot because they weren't hiring at the time. I was very persistent - I called them every day," said Nottingham.
"Nottingham has a personality that everyone can appreciate. He is very positive, has a can-do attitude, and his energy is infectious," said Todd Kletz, owner of the Virginia Beach, Virginia-based One Hour Heating and Air Conditioning franchise.
When asked what makes Nottingham worthy of Tech of the Month, Kletz replied, his can-do attitude. "Even though he's a top performer, he expects more of himself tomorrow than what he did today. He's always trying to look for ways to improve in the spirit of our company. He has received a lot of recognition in our franchise group, but he still recognizes he is only as good as his support staff; he knows he's a part of a team."
Nottingham is constantly the first one to lend a helping hand. Most recently, One Hour conducted a food drive for a local food bank. To contribute, he went out and spent $400 of his own money to purchase 700 pounds of food. Also, he's the first to volunteer to work extra hours during the busy season to ensure all of the company's clients are serviced.
"He volunteers to pick up shifts when other teammates are in need of a break or need time off to spend time with their families," said Lauren Smith, marketing coordinator,
One Hour Heating and Air Conditioning. In the future, Nottingham doesn't have any plans of slowing down. He just plans on changing up his role within the franchise.
"At some point, when I'm older and don't want to be in the field anymore, I'll probably move into management training, which will allow me to pass on my decades of knowledge to new up and coming technicians." "In the world we live in, it's nice to stumble upon people like John," said Kletz.
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This reading is about John Nottingham, Senior Service Technician, with One Hour Heating and Air Conditioning. He is a top performer and plans to become a supervisor once his career as a field technician comes to an end.
Answer the following questions: How did John Nottingham become employed as a technician with One Hour Heating and Air Conditioning? What makes John Nottingham a top performer? Is John’s motivation to perform well due to intrinsic or extrinsic factors? Do you think John will be a good supervisor once he decides to transition from the field?
Explanation / Answer
Why He's Tech of the Month: In 2006, John Nottingham began with a dwelling restoration corporation in Petersburg, Virginia, doing slightly bit of the whole lot. However, because the economy went downhill, he realized he needed to find a profession in some thing beneficial that would keep him employed. That's when he sought an excellent profession in the HVAC enterprise.
The HVAC industry gave the look to be consistent, regardless of the state of the economy, said Nottingham. So, I went to alternate institution and grew to become EPA [U.S. Environmental Protection Agency]-certified.
Jay Jordan, a field supervisor with One Hour, visited Nottingham's college and informed him to provide him a call after he graduated.
i finished up hounding them quite a bit on the grounds that they weren't hiring on the time. I was once very continual I known as them everyday, said Nottingham.
4 years later, Nottingham continues to grow his career as one in all One Hour Heating and air-con's high performers.
Nottingham has a character that everyone can recognize. He's very optimistic, has a can-do perspective, and his vigor is infectious, stated Todd Kletz, owner of the Virginia beach, Virginia-situated One Hour Heating and air con franchise.
When asked what makes Nottingham valuable of Tech of the Month, Kletz spoke back, his can-do perspective. despite the fact that he's a high performer, he expects more of himself day after today than what he did at present. He's at all times looking to seem for approaches to toughen in the spirit of our company. He has bought a variety of cognizance in our franchise group, but he nonetheless acknowledges he's handiest as excellent as his support employees; he is aware of he's part of a group.
Nottingham is regularly the primary one to lend a serving to hand. Most lately, One Hour performed a food pressure for a local food financial institution. To contribute, he went out and spent $400 of his possess money to purchase seven-hundred pounds of meals. Additionally, he's the primary to volunteer to work extra hours during the busy season to make certain the entire corporations customers are serviced.
He volunteers to select up shifts when other teammates are short of a ruin or want time without work to spend time with their families,said Lauren Smith, marketing coordinator, One Hour Heating and air-con.
In the future, Nottingham doesn't have any plans of slowing down. He simply plans on changing up his position within the franchise.
At some point, once I'm older and don't want to be within the field anymore, I'll more commonly move into administration training, in an effort to allow me to cross on my decades of abilities to new up and coming technicians.
in the world we live in, it's excellent to come across men and women like John, said Kletz.
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