Abductive Reasoning Give a step-by-step description of how you would troubleshoo

Question

Abductive Reasoning Give a step-by-step description of how you would troubleshoot the following scenario using the Troubleshooting Methodology based on Abductive Reasoning choosing only three possible causes

Scenario: You are writing a book but you will be changing locations frequently during the next month. Your publisher has given you a small notebook, a portable USB external hard drive, and a well-regarded backup program. You configure the backup to run every night, and every morning you check to make sure the backup files are on the external hard drive. Everything works fine for the first three days; however, on the fourth morning, you find that the backup didn

Explanation / Answer

Backing up the files is generally the responsibility of the customer, since they are separate enough from the application. I may have Microsoft Word files that I open sometimes with Word, sometimes with Open Office, and sometimes with my custom-made app which extracts some information from them. None of those apps should be responsible of those files, since none own them.

Data, on the other hand, is strongly related to the application itself, and the user doesn't have to deal with this data directly. It's up to the application to keep this data safe, eventually with the help of the user. Configuration is in the same category. It's the same data, but more specific and even more linked to the application.

This is rather the description of any issue which may happen with your piece of software. For example, what happens if it runs out of space? Would it crash, or would it, instead:

Alert the user that the PC is running out of space a few hours or minutes before it occurs, and:

Later, alert the user that now, the PC is out of space, and either gracefully shutdown if there is nothing unsaved, or keep running and ask the user to free some space to save the data, or chose a different location.

and also scenario's like you mentioned better to use cloud storage...they will handle backups ,troubleshooting

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