as the owner of the small computer repair and services business, you would like

Question

as the owner of the small computer repair and services business, you would like to allow employees more flexibility in their work schedules. but you also need consistent coverege to handle drop in customers as well as at home srvice calls. there are also a time when customers need what they consider to be "emergency" help outside of normal 8 am to 5pm office times. you have got a meeting with employees scheduled for the next week. your goal is to come out of the meeting with a good plan to deal with this stuffing dilemma. how can you achieve this goal?

Explanation / Answer

Goals for computer repair and service business are as follows:

Above goals can be achieved through following initiatives in the meeting.

After the meeting, request for flexi-timing or flexible work schedule should be assessed on case to case basis. Employees’ interaction should again take place on one to one basis. Accordingly, flexible work schedule should be granted with a reminder of fulfilling additional responsibility of providing emergency and quality services to customers. It will help the company to achieve the above mentioned goals.

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