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The following table contains information concerning four jobs that are awaiting

ID: 469318 • Letter: T

Question

The following table contains information concerning four jobs that are awaiting processing at a work center. Job Job Time (Days) Due Date (Days) A 14 21 B 10 16 C 7 15 D 5 17 a. Sequence the jobs using (1) First come, first served, (2) Shortest processing time, (3) Earliest due date, and (4) Critical ratio. Assume the list is by order of arrival. Sequence for First come, first served Sequence for Shortest processing time Sequence for Earliest due date Sequence for Critical ratio b. For each of the methods in part a, determine (1) the average job flow time, (2) the average tardiness, and (3) the average number of jobs at the work center. (Round your intermediate calculations and final answers to 2 decimal places.) First Come, First Served Shortest Processing Time Earliest Due Date Critical Ratio Average job flow time Average tardiness Average number of jobs c. Is one method superior to the others? Yes No

Explanation / Answer

a. and b.

(1) First come, first served.

Job Sequence

Job Time

(in Days)

Due Date

(in Days)

Flow Time

(in Days)

Days Tardy = Flow Time - Due Date

(in Days) (0 if negative)

A

14

21

14

0

B

10

16

24

8

C

7

15

31

16

D

5

17

36

19

Total

36

105

43

(i) Average job flow time = 105 / 4 = 26.25 days.

(ii) Average tardiness = 43 / 4 = 10.75 days.

(iii) Makespan = Total completion time of all the jobs = 36 days.

Average number of jobs at the work center = Total flow time / Makespan = 105 / 36 = 2.92.

(2) Shortest processing time.

Job Sequence

Job Time

(in Days)

Due Date

(in Days)

Flow Time

(in Days)

Days Tardy = Flow Time - Due Date

(in Days) (0 if negative)

D

5

17

5

0

C

7

15

12

0

B

10

16

22

6

A

14

21

36

15

Total

36

75

21

(i) Average job flow time = 75 / 4 = 18.75 days.

(ii) Average tardiness = 21 / 4 = 5.25 days.

(iii) Makespan = Total completion time of all the jobs = 36 days.

Average number of jobs at the work center = Total flow time / Makespan = 75 / 36 = 2.08.

(3) Earliest due date.

Job Sequence

Job Time

(in Days)

Due Date

(in Days)

Flow Time

(in Days)

Days Tardy = Flow Time - Due Date

(in Days) (0 if negative)

C

7

15

7

0

B

10

16

17

1

D

5

17

22

5

A

14

21

36

15

Total

36

82

21

(i) Average job flow time = 82 / 4 = 20.5 days.

(ii) Average tardiness = 21 / 4 = 5.25 days.

(iii) Makespan = Total completion time of all the jobs = 36 days.

Average number of jobs at the work center = Total flow time / Makespan = 82 / 36 = 2.28.

(4) Critical ratio.

Job

Job Time

(in Days)

Due Date

(in Days)

Critical ratio = (Remaining time until due date) / (Remaining job time)

Priority

A

14

21

(21 – 0 ) / 14 = 1.5

1

B

10

16

(16 – 0 ) / 10 = 1.6

2

C

7

15

(15 – 0 ) / 7 = 2.14

3

D

5

17

(17 – 0 ) / 5 = 3.4

4

So the job sequence = A – B – C – D.

Job Sequence

Job Time

(in Days)

Due Date

(in Days)

Flow Time

(in Days)

Days Tardy = Flow Time - Due Date

(in Days) (0 if negative)

A

14

21

14

0

B

10

16

24

8

C

7

15

31

16

D

5

17

36

19

Total

36

105

43

(i) Average job flow time = 105 / 4 = 26.25 days.

(ii) Average tardiness = 43 / 4 = 10.75 days.

(iii) Makespan = Total completion time of all the jobs = 36 days.

Average number of jobs at the work center = Total flow time / Makespan = 105 / 36 = 2.92.

Rule

Average Flow Time

(in Days)

Average Tardiness

(in Days)

Average number of jobs at the work center

First come, first served

26.25

10.75

2.92

Shortest processing time

18.75

5.25

2.08

Earliest due date

20.5

5.25

2.28

Critical ratio

26.25

10.75

2.92

c. Shortest processing time method is superior to others as it has the lowest Average Flow Time, Average Tardiness and Average number of jobs at the work center, compared to all the other three methods.

Job Sequence

Job Time

(in Days)

Due Date

(in Days)

Flow Time

(in Days)

Days Tardy = Flow Time - Due Date

(in Days) (0 if negative)

A

14

21

14

0

B

10

16

24

8

C

7

15

31

16

D

5

17

36

19

Total

36

105

43

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