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6. Maxwell’s manager asked for Maxwell’s user name, password or other log-in cre

ID: 469302 • Letter: 6

Question

6. Maxwell’s manager asked for Maxwell’s user name, password or other log-in credentials for Maxwell’s personal social media accounts so that the manager could see what Maxwell shared with friends and family about work and other topics. This could be a violation of Maxwell’s right to _______.

a. free consent

b. due process

c. privacy

d. freedom of conscience

7. Jenna creates a very generic evaluation form which she can use for most employees, regardless of the types of jobs the employees perform. This evaluation form is too generic, and will not be useful for modifying employee behavior. Jenna’s form is not _________.

a. acceptable

b. feasible

c. valid

d. specific

8. Allison found several job duties that were listed on her subordinate’s job description which are no longer part of the job. Also, the company recently updated its strategic plan. Based on the new plan, Allison will add some related job duties to her subordinate’s job and communicate with her subordinate about the changes. Allison is engaged in ________.

a. performance appraisal

b. performance management

c. performance monitoring

d. performance planning

9. Top salesperson Carl noticed that the new salesperson, Brandon, was struggling to make sales. Carl told Brandon that learning sales was a process and made some suggestions for how Brandon could improve his sales techniques. Together, Carl and Brandon practiced the techniques and Brandon said he would start trying them out on clients. The two made an appointment to follow up on how the techniques were working in two weeks. Carl provided _________ to Brandon.

a. coaching

b. counseling

c. conduct training

d. discipline

10. Kyle is working with Madison to create a new benefits package for employees. While Kyle would like the package to include a large life insurance policy and a large disability policy, Madison prefers moderate sized policies for both. Kyle eventually agrees to a lesser life insurance policy when Madison agrees to include a large disability policy. It appears Kyle is using a(n) ________ conflict management style.

a. a collaborating

b. accommodating

c. forcing

d. negotiating

Explanation / Answer

6. C

7. D

8. D

9. B

10. A

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