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There are a great many issues associated with adapting to local conditions that

ID: 467191 • Letter: T

Question

There are a great many issues associated with adapting to local conditions that U.S. Managed Care Organizations (MCOs) abroad have had to face. Issues include:

Lack of standardized coding systems

Established lines of physician income that are threatened by managed care

Cultural sensitivity

Explain which issue you believe poses the greatest challenge and discuss a strategy that could be leveraged to deal with this issue. Refer to the text and past experiences as you provide evidence to support your response. As you respond to your peers, consider reviewing the response of someone who chose a different challenge.

Explanation / Answer

Issue of cultural sensitivity and adaptability to local needs is the biggest challenge, any managed care organization faces to successfully achieve the objectives. This challenge can be overcome by taking following initiatives as a part of strategic approach:

Above strategic initiatives will help MCOs to develop their understanding of the local market. Also, people will start recognizing MCOs’ efforts towards their care and well beings. It will strengthen the bonding and MCOs will achieve their objectives.

Other issues such as lack of standard coding system is also a major challenge but it can be overcome by implementing proper coding plan. Though, it will not ensure the success unless cultural sensitivity is not understood and managed. Thus, issue of cultural sensitivity and adaptability to local needs must be addressed to be successful.