According to Herzberg\'s two-factor theory, dissatisfaction results from the: Qu

Question

According to Herzberg's two-factor theory, dissatisfaction results from the:

Question 16 options:

absence of hygiene factors.

presence of motivating factors.

Pygmalion effect.

lack of need for affiliation.

According to Vroom's expectancy-valence theory, valence is:

A) an unpleasant consequence given in response to undesirable behavior.

B) the perceived probability that a promised reward will actually be received.

C) the value a person places on the outcome of a particular behavior.

D) the cause for all types of dissatisfaction.

A)

absence of hygiene factors.

B)

presence of motivating factors.

C)

Pygmalion effect.

D)

lack of need for affiliation.

Explanation / Answer

1) Hertzberg's 2 factor theory states that dissatisfaction results from the absence of hygiene factors

Hygiene factors include salaries, job security, benefits, flexibility at work etc. Absence of these factors result in employee dissatisfaction as employee whine when they won't get timely bonuses, salaries for the work they do.

2) Valence is C) the value a person places on the outcome of a particular behavior.

It is one of the 3 factors that influences a person's motivational force, the other 2 factors being Expectancy and Instrumentality.

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