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The root causes in an interrelationship digraph are: issues with a large number

ID: 463496 • Letter: T

Question

The root causes in an interrelationship digraph are:

issues with a large number of outgoing arrows

issues with a large number of incoming arrows

issues with very few outgoing arrows

issues with very few incoming arrows

issues with the longest arrows

2. Which of the following points for management devised by Deming encourages parallel processing in focused teams?

A) constantly improve the system

B) create constancy of purpose

C) institute education and self-improvement

D) break down barriers between departments

E) adopt a new philosophy

What is the first step in a process improvement project?

A) creating a control chart

B) developing scatter plots

C) developing a histogram

D) creating a process map

E) setting up a check sheet

) Services that we actively seek out and employ of our own accord are referred to as ________ services.

A) internal

B) voluntary

C) do it yourself

D) intangible

E) personal

The elimination of waste results in:

lower quality

higher price

higher productivity

higher cost

none of these are true

The __________ process involves identifying measures, establishing time frames for future data collection, gathering data, and analyzing data on an ongoing basis to identify performance trends and changes.

conformance

baselining

reengineering

cost control

benchmarking

A particular customer requirement is associated with a technical requirement, has an importance of 5, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A) 10

B) 20

C) 15

D) 50

E) 7

________ is the term used to characterize the relationship between suppliers and customers when a high degree of linkages and interdependencies exist.

A) Value partnering

B) Customer coproduction

C) Supplier-customer interaction

D) Supplier linkage

E) Supplier alliance

________ reduces the exposures of having a single supplier.

A) Constricted sourcing

B) Selective sourcing

C) Multiple sourcing

D) Generic sourcing

E) Dual sourcing

What is the first step for supplier development?

A) identify critical suppliers

B) identify key projects

C) define details of agreement

D) identify critical products and services

E) meet with supplier top management

The root causes in an interrelationship digraph are:

issues with a large number of outgoing arrows

issues with a large number of incoming arrows

issues with very few outgoing arrows

issues with very few incoming arrows

issues with the longest arrows

2. Which of the following points for management devised by Deming encourages parallel processing in focused teams?

A) constantly improve the system

B) create constancy of purpose

C) institute education and self-improvement

D) break down barriers between departments

E) adopt a new philosophy

What is the first step in a process improvement project?

A) creating a control chart

B) developing scatter plots

C) developing a histogram

D) creating a process map

E) setting up a check sheet

) Services that we actively seek out and employ of our own accord are referred to as ________ services.

A) internal

B) voluntary

C) do it yourself

D) intangible

E) personal

The elimination of waste results in:

lower quality

higher price

higher productivity

higher cost

none of these are true

The __________ process involves identifying measures, establishing time frames for future data collection, gathering data, and analyzing data on an ongoing basis to identify performance trends and changes.

conformance

baselining

reengineering

cost control

benchmarking

A particular customer requirement is associated with a technical requirement, has an importance of 5, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A) 10

B) 20

C) 15

D) 50

E) 7

________ is the term used to characterize the relationship between suppliers and customers when a high degree of linkages and interdependencies exist.

A) Value partnering

B) Customer coproduction

C) Supplier-customer interaction

D) Supplier linkage

E) Supplier alliance

________ reduces the exposures of having a single supplier.

A) Constricted sourcing

B) Selective sourcing

C) Multiple sourcing

D) Generic sourcing

E) Dual sourcing

Explanation / Answer

1 A)Issues with large number of outgoing arrows 2 B).create constancy of purpose 3 D).Developing process map 4 B).Voluntry service 5 C).Higher Productivity 6 C).Benchmarking 7 D).50 8 E).Supplier Alliances 9 C)Multiple Sourcing 10 A).Identify the critical suppliers

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