Wallys Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to
ID: 462760 • Letter: W
Question
Wallys Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to analyze the process and has provided the process flow diagram shown below. There are three steps required to ship a customer order. The first step is to take the order from a customer. The second step is to pick the order for the customer, and then they have to pack the order ready for shipping. Wally promises that every order placed today gets shipped tomorrow. That means that the picking and packing operations must finish all orders before they go home.
a.
What is the current maximum daily output of the process assuming that no one works overtime?
b.how long (in hours) will the picking and packing operations have to work if we have a day where the order taker works at his maximum capacity?
pick orders __ hrs
pack orders__hrs
c.
Given b, what is the maximum number of orders waiting to be picked?
maximum number of orders_____ units
d. Given b, what is the maximum number of orders waiting to be packed? (Round your intermediate calculations to 1 decimal place.)
Maximum number of orders____units
How long will the picking and packing operations have to work if we have a day where the order taker works at his maximum capacity? (Round your intermediate calculations and final answers to 1 decimal place.)
Wallys Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to analyze the process and has provided the process flow diagram shown below. There are three steps required to ship a customer order. The first step is to take the order from a customer. The second step is to pick the order for the customer, and then they have to pack the order ready for shipping. Wally promises that every order placed today gets shipped tomorrow. That means that the picking and packing operations must finish all orders before they go home.
Explanation / Answer
No of hours of operation per day = 12 hrs ( 7 AM to 7 PM)
Maximum capacity of packing of orders per hr = 60 customers / hr
a.
current maximum daily output of the process = 12*60 = 720
b.
capacity of order taker = 90 customers per hr
so, in operation of one day, capacity of order taker =90*12 = 1080
hrs of operation of pick orders = 1080/80 = 13.5 hrs
hrs of operation of pack orders = 1080/60 = 18 hrs
c. maximum number of orders waiting to be picked = 12*(90-80) = 120
d. maximum number of orders waiting to be packed =12*(90-60) = 360
e.
capacity of order taker = 90 customers per hr
so, in operation of one day, capacity of order taker =90*12 = 1080
hrs of operation of pick orders = 1080/80 = 13.5 hrs
hrs of operation of pack orders = 1080/60 = 18 hrs
f. maximum number of orders waiting to be picked = 12*(90-80) = 120
g. maximum number of orders waiting to be packed =12*(90-60) = 360
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.