Lower costs in the supply chain lead to increase in market share and top-line re

Question

Lower costs in the supply chain lead to increase in market share and top-line revenue. True False A CRM system uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better. True False Fixed costs can include utilities, insurance, and employee salaries. True False An ERP system represents a massive, long-term business investment in a software system with a single focus: such systems are often brittle, slow, and nonextensible. True False Information partnerships require the integration of IT systems from two or more independent companies.

Explanation / Answer

4. True , as supply chain lower costs will improve the profit margin there by increased reputation and hence increased market share.

5. True, it includes all the customer related data and needs as well as customer complaint redressal mecanism

6. True, fixed costs include, utilities, employees , admin salaries, insurance etc.,

7. False , ERP system can be extensible

8. True, it requires sharing of information through integrating some systems.

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