An employee complains to a supervisor that a recent promotion violated the union
ID: 459684 • Letter: A
Question
An employee complains to a supervisor that a recent promotion violated the union contract’s seniority guidelines. What will happen under the contract’s formal grievance process?
The matter will be decided according to the contract
The complaint will be brought before a joint employer-employee panel
An impartial third party will resolve the conflict
The supervisor’s action will be automatically nullified
What is action learning?
Simulations involving hypothetical problem solving
Role-playing
Learning and building skills while working to solve real business issues
Situation in which a group of leaders debate a topic and receive feedback
What policy encourages employees to speak to management first regarding suggestions, concerns, or complaints?
Formal steps
Open door
Equal opportunity
Free speech
The matter will be decided according to the contract
The complaint will be brought before a joint employer-employee panel
An impartial third party will resolve the conflict
The supervisor’s action will be automatically nullified
What is action learning?
Simulations involving hypothetical problem solving
Role-playing
Learning and building skills while working to solve real business issues
Situation in which a group of leaders debate a topic and receive feedback
What policy encourages employees to speak to management first regarding suggestions, concerns, or complaints?
Formal steps
Open door
Equal opportunity
Free speech
Explanation / Answer
Ans 1. The matter will be decided according to the contract.
Ans 2. Learning and building skills while working to solve real business issues.
Ans 3. Open door policy. An open door policy provides employees an access to any manager or supervisor, including the CEO, and creates no repercussion for employees. It can open the lines of communication within a company.
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